Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how Shanghai Zhansong Industrial Co., Ltd. (“Zhansong Industrial,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information from individuals (“Users,” “you,” “your”) who visit our website, communicate with us, request quotations, place orders, or otherwise engage with our products and services, including precision CNC machining and related industrial solutions.

We are committed to safeguarding your personal information and handling it responsibly in compliance with applicable data-protection laws.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: JMJG_SZ@163.com
Phone: +86-15062453593

Our services are not intended for children under 16 years old, and we do not knowingly collect personal data from minors.

1. What Is Personal Data?

“Personal data” refers to any information that identifies or can reasonably identify an individual. Examples include names, email addresses, phone numbers, identification data, location information, IP addresses, and similar details.
This may also include “sensitive personal data,” such as health information, biometric identifiers, or other categories protected by law. We do not intentionally collect sensitive data unless required and explicitly permitted.

2. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide Directly

You may voluntarily provide personal data when you:

Request a quotation or place an order
Submit drawings, technical documents, or project requirements
Fill out website forms
Contact us via email, phone, or messaging platforms
Subscribe to newsletters or marketing communications
Apply for a job
Visit our facilities or engage with us at exhibitions or trade fairs

This information may include:

Name
Company name and job title
Email address
Telephone number
Billing and shipping details
Payment-related information
Content of communications and uploaded files

b. Information About Others

You may provide us with information about individuals within your organization or supply chain. You should ensure you are authorized to share such information before doing so.

c. Device and Website Usage Data

When you visit our website, we may automatically collect technical data such as:

IP address
Browser type and version
Operating system
Time zone setting
Pages viewed, clickstream behavior, and site navigation patterns
Referring URLs

d. Information from Third Parties

We may receive additional information from:

Logistics service providers
Payment processors
Credit-reference entities (where legally permitted)
Publicly available sources

Providing certain data may be necessary for us to deliver products or services; without it, some functions may not be available.

3. How We Use Personal Data

We may process personal data for the following purposes:

Responding to your inquiries, quotation requests, or general communication.
Processing orders, manufacturing products, and delivering goods and services.
Managing customer accounts, invoicing, and payment verification.
Operating, maintaining, and improving our website and internal systems.
Providing customer support, technical assistance, and after-sales services.
Sending service-related notifications, including updates on shipments or order status.
Delivering marketing messages, newsletters, or promotional information (where legally permitted).
Conducting internal analytics, product development, and performance monitoring.
Maintaining business security, preventing fraud, and protecting intellectual property.
Complying with legal obligations, regulatory requirements, or responding to lawful requests.
Facilitating logistics, customs procedures, and international shipment coordination.

We rely on the following legal bases, depending on the situation:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (for marketing or optional services)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and improve user experience. Cookies may be used to:

Enable essential website features
Analyze traffic and visitor behavior
Remember preferences
Support advertising relevance (if applicable)

You may disable cookies through your browser settings, although certain features may not function properly without them.

5. Sharing and Disclosure of Personal Data

We may share personal data with:

a. Internal Affiliates

Subsidiaries, branch offices, or authorized staff involved in production, quality control, logistics, or customer service.

b. Service Providers

Trusted third parties that support our operations, such as:

Freight and shipping companies
IT hosting and cloud-service providers
Payment processors
Professional advisors (legal, accounting, compliance)
Marketing and email-distribution services

c. Business Partners

Only when necessary to fulfill your order or provide requested services.

d. Government Authorities

Where required by law, regulatory compliance, customs documentation, or legal proceedings.

e. Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity.

We do not sell personal data.

6. International Transfers

Because our customers and suppliers operate globally, your personal data may be transferred to countries outside your region, including jurisdictions that may not have the same level of data-protection regulations.

When such transfers occur, we implement appropriate safeguards such as:

Standard Contractual Clauses
Confidentiality agreements
Technical and organizational security measures

You may contact us to request more information on these safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Contract execution
Legal obligations
Dispute resolution
Internal business record-keeping

In some cases, anonymized data may be retained for statistical or quality-improvement purposes.

8. Security Measures

We employ technical and organizational measures designed to protect personal data, including:

Secure servers and encrypted connections
Firewall protection
Access-control restrictions
Regular system monitoring

Despite our efforts, no method of transmission over the Internet is completely secure. Users are responsible for safeguarding passwords or account credentials where applicable.

9. Third-Party Websites

Our website may link to external sites. We are not responsible for the privacy practices of third-party platforms. Users are encouraged to review their respective privacy policies before providing any personal data.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data
Request correction or updates
Request deletion (where legally applicable)
Object to processing or withdraw consent
Request portability of your data
Opt out of marketing communications

To exercise these rights, please contact us at JMJG_SZ@163.com.

Marketing emails include an unsubscribe option.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updated versions will be posted on our website with the “Last Updated” date revised accordingly.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our data-processing practices, please contact us:

Shanghai Zhansong Industrial Co., Ltd.
Email: JMJG_SZ@163.com
Phone: +86-15062453593
Shanghai, China